We are dedicated to addressing our clients’ IT needs. We help with computer challenges in the Westmead area with the highest level of care.
We offer onsite support including remote computer software repairs for Microsoft Windows workstations. Our services include maintenance agreements or ad hoc support as required.
Computer Repairs Services in Westmead
Backup Service in Westmead
We provide comprehensive data backup solutions to clients in Westmead. We ensure that our clients have a rollback option in the event of data loss. Ransomware, malware, or virus infections are always a threat.
Computer Performance in Westmead
We recommend upgrading from Hard Drives to Solid State Drives (SSDs) for better performance. SSD’s are energy-efficient and are approximately 50% faster which will significantly enhance the user’s experience.
We optimise PC workstations by removing unnecessary bloatware and applications that are not essential to the client.
Our commitment is to go the extra mile. The strength of Computer Support Solutions is ensuring that our clients business operations remain a top priority.
Blue Screen Of Death in Westmead
In cases of the “Blue Screen of Death” on Microsoft Windows, we will first attempt to avoid a full system reload. We will try to restore the system to a previous system restore point. If this is not possible we will then transfer the user’s data to a secondary drive, wipe the original drive and we will perform a fresh installation of Windows.
We reinstall all the applications and set up email accounts. PC tech will restore all users files, documents & pictures. Downloading, including doing an installation of the latest Microsoft Windows security updates, will usually fall within a 24-hour turnaround time.
Network Cable Installation in Westmead
Our services extend to small business and residential network ethernet cable installations, performed neatly and with precision.
Computer Repairs Services in Westmead
Customer Care Journey
We take pride in guiding our clients through the repair process. Our technicians maintain regular communication via WhatsApp. IT Support will provide hourly updates, voice notes, pictures, and video clips to keep clients informed about the repair progress. This approach has been well-received by our customers thus reducing stress and providing reassurance throughout the repair journey.
